Yes, you have the option cancel your order within two (2) hours from the time it was created either it is shipped to your preferred address or pick-up in your chosen store. You can view this on your order confirmation email or on your online store order history.
Once the time frame has passed, the option to cancel will no longer appear on your end. If in case you still want to cancel your order but you no longer have the option to do so, you can send an email to firstname.lastname@example.org and our Customer Care Team will get in touch with you.
Once order has been successfully cancelled, we will be unable to retrieve it. We cannot make an order on your behalf too to protect the security of your payment details. Since our stocks can sell-out quite fast, we also can't guarantee the availability of the items that you have previously ordered.