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FAQ
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Getting Started
0
Pickup in Store
18
What are the acceptable modes of payment for online pickup in store orders?
In which stores can I pickup my order?
What is Buy Online Pickup In Store?
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Your account
0
Your order
0
Shipping FAQs
0
Gifts
0
Coupons
0
Privacy policy
0
Opt-out policy
0
Account Settings
4
How Do I Create an Account?
What If I Don't Have an Account?
Forgot Your Password?
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Contact Us
3
About Us
Careers
Customer Care
Return- Exchange & Refund
7
Does Your Warehouse Accept Returns?
Damaged/Incorrect Item Received
How Can I Process an Exchange If I lost my Online Store Receipt?
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Payment
2
Can I save my Credit/Debit Card information?
How can I pay for my order?
Delivery & Pickup
11
Missed Delivery
Delivery Timeline
What If My Order Got Returned?
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Orders
9
Send an Order as a Gift
Can I Cancel My Order?
Can my Penshoppe Customer Loyalty Card be applied to my online order?
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Pick up in Store
13
How do I make an order?
Until when can I pick-up my Order?
I cannot pick-up my order within the given timeframe
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