Orders
After you tap on REVIEW MY CART, you will see the option to send your order as a Gift. Sending it as a gift means that a gift receipt will be used instead o...
Thu, Oct 27, 2022 at 10:33 AM
Yes, you have the option cancel your order within two (2) hours from the time it was created either it is shipped to your preferred address or pick-up in yo...
Thu, Oct 27, 2022 at 10:34 AM
The Penshoppe VIP Loyalty Card is not applicable online and it has been already been discontinued in our physical stores last December 31, 2021. No wor...
Wed, Aug 10, 2022 at 10:43 AM
Follow the steps below to create your order! 1. Once you’ve found something you like, select the item's Size and Quantity by tapping on their respec...
Mon, Oct 10, 2022 at 5:01 PM
A confirmation e-mail/ SMS will be sent for all successful orders made. This contains your order number, the order amount, item(s) ordered, your billing and...
Thu, Oct 27, 2022 at 10:35 AM
Once the check out process has been completed, changes to the order in terms of item/size/color/quantity can no longer be made. What you can do is cancel yo...
Wed, Aug 17, 2022 at 10:54 AM
We cannot include paper bags for Online Orders shipped to their chosen delivery address but we can definitely provide for those Online orders that were chec...
Wed, Aug 17, 2022 at 10:54 AM
All unclaimed packages beyond the scheduled pick-up date are considered canceled and will be put back to our stocks. You have the option to re-order again i...
Wed, Aug 17, 2022 at 10:54 AM
You can now order online and pick up the items in your chosen Penshoppe branch! Below are the participating stores. SM CITY MALL OF ASIA SM MEGAMALL ...
Mon, Nov 28, 2022 at 1:57 PM