Pickup in Store
Customers are allowed to request for up to 10-day extension from the first pickup schedule. You can send your request to our Customer Care Team through our ...
Fri, Nov 17, 2023 at 8:31 AM
As much as we'd like to, this option is not yet allowed at the moment. You can assign a representative to pickup your order or request for cancellation ...
Fri, Nov 17, 2023 at 8:31 AM
All unclaimed packages beyond the scheduled pick-up date are considered canceled and will be put back to our stocks. Refund will be process through your ori...
Fri, Nov 17, 2023 at 8:32 AM
- For Credit/Debit Card Payments:This may take 20-30 business days before the refunded amount will reflect on your account. - For GCash Payment:This will ...
Fri, Nov 17, 2023 at 8:33 AM
Once the check out process has been completed, changes to the order in terms of item/size/color/quantity can no longer be made. Below are your options: a....
Fri, Nov 17, 2023 at 8:34 AM
Yes, you have the option to cancel your order. Send an email to shop@penshoppe.com or slide us a message via our brand's Social Media accounts. Our Cust...
Fri, Nov 17, 2023 at 8:35 AM
Upon pickup, you can fit the item/s immediately and request for an exchange if you wish for a better fit. You also have the option to proceed to other Pensh...
Fri, Nov 17, 2023 at 8:35 AM
Our boutiques and online stores have different campaigns and activities.
Fri, Nov 17, 2023 at 8:36 AM