A confirmation e-mail/ SMS will be sent for all successful orders made. This contains your order number, the order amount, item(s) ordered, your billing and delivery address, including the payment method used and how you will be receiving order updates.  

 Receipt of this email means that your order has been confirmed and will be prepared by our team within 1-5 working days. You'll get another e-mail/SMS once your package has been handed over to our shipping partner or is now ready for pick-up in your chosen Penshoppe branch.