Refund request is always subject for validation. 

IMPORTANT NOTE: Change of size/style/color is not valid for Refund. 

Online Purchase Valid Refunds: 

a. If payment is Cash, refunds are processed through our Store Credit voucher which is a one-time use with no expiry date. 

b. If payment is Credit/Debit Card/GCash, processing may take 20-30 business days before the refunded amount will reflect on your account.

 In-Store Purchase Valid Refunds: 

Refund will be processed via your original mode of payment which may also take 1-30 days depending on your payment type. 

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